Follow these steps to test your connection.
- 1) Reboot Router (Take out the power plug and put it back in)
- 2) Reboot wireless device (Instructions Click Here)
- 3) Check for background applications using bandwidth (Windows, Torrents, Mobile Updates, etc)
- 4) Do a Speed Test at www.speedtest.net
- 5) Disconnect devices (Phones, TV’s, Computers, etc)
This is usually a specific issue that requires more attention and you will have to log a ticket with our support team.
To submit a ticket: Click Here